Privacy Policy for Shopbot

Last Updated: March 2025

Company Name: Semantic Innovation Lab | App Name: Shopbot

At Semantic Innovation Lab, we are committed to protecting your privacy. This Privacy Policy explains how Shopbot collects, uses, and protects your personal information when using our services.

1. Consent

By using Shopbot, you consent to our Privacy Policy and agree to the collection, use, and disclosure of your information as described here.

2. Information We Collect

A. Personal Information

• - Name: To personalize your experience and process orders.
• - Email: To create an account, authenticate your login, and send important updates.
• - Password: To secure your account and enable login.

B. Location Data

• - What We Collect: We collect your precise location when you use the app.
• - How We Use It: We use your location to:
  • • Show nearby restaurants and food options.
  • • Facilitate accurate order deliveries.
  • • Improve app functionality and enhance user experience.
• - Collection Mode: We only collect location while the app is in use. The app does not collect location data in the background.
• - Third-Party Sharing: Location data is shared only with delivery partners to ensure successful order deliveries.

3. How We Use Your Information

We use the collected information for the following purposes:

• - To provide and maintain our services (including processing orders and food delivery).
• - To improve user experience by showing relevant restaurants and promotions.
• - To ensure security and prevent fraud.
• - To communicate with you, including order updates and customer support.
• - To comply with legal obligations and regulatory requirements.

4. Data Sharing and Storage

• - We do not sell your data to third parties.
• - Your personal data is stored securely and protected from unauthorized access.
• - We may share limited data (such as your name and location) with delivery partners to complete orders.

5. Your Rights and Choices

As a user, you have the following rights regarding your personal data:

• - Access & Update: You can update or delete your account information within the app.
• - Location Control: You can disable location services in your device settings, but this may affect app functionality.
• - Account Deletion: You can request account deletion by contacting us at support@semanticinnovationlab.com.

6. Third-Party Services

Shopbot may use third-party services for analytics, payment processing, and delivery coordination. These services have their own privacy policies that you should review.

7. Data Retention

We retain your data as long as necessary to provide our services. If you delete your account, we will remove your data unless required for legal compliance.

8. Security Measures

We implement strong security measures to protect your data from unauthorized access, disclosure, or misuse.

9. Children's Privacy

Shopbot is not intended for users under 13 years old. We do not knowingly collect personal information from children. If you believe your child has provided personal data, please contact us for removal.

10. Changes to This Privacy Policy

We may update this policy from time to time. We will notify users by posting the updated version on our website at https://shopbot.africa.

11. Contact Us

For any privacy-related questions or requests, contact us at: 📧 Email: support@semanticinnovationlab.com